Business Technology group helps companies define and execute their technology strategy by designing, building
and operating the business intelligence (BI), cloud, data management, dashboard and analytics capabilities that are
at the core of marketing and sales operations.
The Solution Delivery team is a part of the Business Technology Capability Group. It implements technology based
solutions in the areas of business intelligence, analytics, information management, reporting and mobility. In
addition, this team configures ZS’ proprietary software used to streamline business processes for commercial
groups at client organizations. This team takes overall ownership of the delivery of the technical solution leading
the design and development phases and collaborating with other teams for business requirements and system
testing. Technology Analysts play a crucial role on project teams in close collaboration with a team:
• Lead development phase during implementation of world-class technology solutions to solve business
problems across one or more client engagements;
• Provide input to senior solutions delivery analyst and delivery lead to build comprehensive
implementation project plans;
• Provide input to senior solutions delivery analyst based on past experience and understanding of
requirements to design a flexible and scalable solution;
• Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: middevelopment
client reviews, embedded QA procedures, unit testing) to ensure successful and timely
• Collaborate with other team members (involved in the requirements gathering, testing, roll-out and
operations phases) to ensure seamless transitions.
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